Extended Services

Transform Your Business with Dynamics 365 and CRM Solutions by 9 Dots Consulting

At 9 Dots Consulting, we deliver comprehensive Microsoft Dynamics 365 and CRM implementations that drive business growth, enhance efficiency, and improve customer relationships. As a Microsoft Solutions Partner and Tier 1 Cloud Solutions Provider, we offer tailored solutions to meet your unique needs.

Our Approach

We streamline processes across all departments, ensuring seamless integration between sales, finance, o perations, and customer service. Our expertise in Dynamics 365’ s modular structure allows us to deploy specific applications like Finance, Supply Chain Management, Business Central, and Customer Service.

Key Phases:

  • Discovery & Requirement Analysis: In - dep th analysis of your business processes to align with Dynamics 365’ s capabilities.
  • Solution Design & Customization: Tailoring workflows, dashboards, and reporting tools, integrating AI, Power BI, and automation.
  • Implementation & Integration: Quick deploymen t with minimal disruption, ensuring seamless integration with existing systems
  • Data Migration & Testing: Accurate data migration and rigorous testing to ensure performance and reliability.
  • User Training & Change Management: Comprehensive training and smoo th transition to the new platform.
  • Post - Go - Live Support & Optimization: Continuous support and recommendations for further optimizations.

CRM Solutions

Our CRM implementations enhance customer experiences through sales automation, customer service, marketi ng, and field service management, providing a 360 - degree view of customers for better engagement.

The 9 Dots Advantage

  • Industry Expertise: Proven track record across various industries.
  • Tailored Solutions: Customized implementations for maximum ROI.
  • Scalab le & Future - Proof: Solutions designed to grow with your business.
  • Value - Added Services: Ongoing support, system health checks, and access to the latest innovations.
Partner with 9 Dots Consulting

Whether implementing Dynamics 365 for the first time or upgr ading your system, 9 Dots Consulting offers comprehensive and customized solutions. Let us guide your digital transformation journey with the expertise and innovation needed to succeed.

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